State Farm® Insurance Agent Mike Whitford

"Rebeca Blanco, you were an absolute delight to speak with today. You made the impossible possible for me today. You lowered my car and home owners insurance rate. I think we spoke for maybe 20 minutes. By the end of the call, my policy and id cards were already waiting for me in my email. I am so grateful to you for your help!"

"Ashlee was very helpful and friendly. She assisted me with what I needed done. She answered all my questions."

"Alicia was a delightful young woman helped me and was very very nice"

"I want to give a huge shoutout to Ashlee at State Farm! I was honestly at the point where I was ready to leave State Farm because I had been having such a difficult time getting in contact with a representative. Then I got connected with Ashlee, and she completely changed my experience.

She was incredibly friendly, patient, professional, and genuinely seemed to care about helping me. She took the time to go through every aspect of my insurance policy, answered all of my questions, and made sure everything was taken care of before the call ended.

Because of the customer service Ashlee provided, I decided to stay with State Farm. That says a lot. Great customer service can make all the difference, and Ashlee is a perfect example of that.

State Farm is lucky to have her. Thank you, Ashlee, for turning a frustrating situation into such a positive experience!"

"Marisol is amazing !!!! Always helps me over the years , Ashlee also helped me . I hate insurance but I do love you guys !!!!"

"Safe drive, State Farm takes full permission of my phone , but yet are not able to report my mileage, therefore, I got an email saying, if I don't upload the mileage, then my premium is going to go higher than what it already. The discount in itself is not really a discount. Call and most the time it's never a live agent. Most of the reviews seem AI generated."

"Mike Whitford's team is amazing, Ashlee and Diana are helpful, knowledgeable and simply phenomenal.
Rates are extremely fair (considering LV rates), customer service is top notch.
Their overall ratingS speak for themselves."

"Ashlee helped us on renewing our insurance, as soon as we entered the door she smiled at us and asked how she can help us, no waiting time she let us sat in front of her and started the conversation, answered our questions and done. Very professional. Keep it up Ashlee and thank you once again."

"I can’t say enough good things about Mike and his team (Yudhit Juarez). State Farm agents and associates are of paramount importance to the success and future growth of the State Farm. We still need agents to build a relationship and trust with the customers. Mike and his team do exactly that."

"Very nice people ,loyal aswell"

"I had an outstanding experience with the team at State Farm Mike Whitford’s office, especially Ashley. I had several questions about my policy, and she answered every one of them quickly, thoroughly, and in a way that was easy to understand. She took the time to explain all of my options and helped me choose what was best for my specific situation instead of trying to upsell me on things I didn’t need.

It’s refreshing to work with someone who genuinely cares about making sure you understand your coverage and feel confident in your decisions. Ashley’s professionalism, knowledge, and excellent customer service made the entire experience stress-free. I highly recommend Mike Whitford’s State Farm office to anyone looking for honest advice and exceptional service!"

"If you ever come across Ashlee and Judy, you would be so lucky! They are absolutely the nicest and so helpful! But then again, everyone I have ever dealt with at State Farm is! For example, as proof that you should choose State Farm… I was in a really bad car accident a month ago, and they were on top of everything! EVERYTHING! Rental, phone calls, help… you name it, they were there! Then, when I bought a new car, they did everything to make the transition easy and painless! Thank you for being the best insurance company I have ever had! I will never go anywhere else!"

"Diana was super helpful throughout my entire process of transitioning my auto and homeowner insurance to State Farm. I would recommend them to anyone."

"This is the worst State Farm office I have ever worked with aside from the company itself. I have had State Farm for several years in both Arizona and Nevada. My rates jumped from $208 a month to $264 a month. When I was finally able to reach someone to ask why, I was given no explanation. Only that Marcella should have told me that my rates were going up. Never heard a word from her. In fact I haven't spoke with her in 2 years since I added this vehicle to my policy. Good bye State Farm. Worst customer service by far."

"Worst agency I'd never do business with them again. They never answer the phone or call back even during business hours. Even emails they never respond to. I don't know how this agency is even still open. Horrible customer service."

"Diana was the agent that helped me today and I can tell you not only was she extremely patient but understanding she did everything she possibly could to help me get a lower rate instead of charging me extra like progressive does I was a great customer for them I was never late on my payments and they just didn’t really care or give me The best options nor did they help me lower my bill. She got me two extra policies added for the amount that I was paying at progressive and I’m still paying cheaper if not the same amount on full coverage so I’m extremely happy overall so far with them thank you again! Thanks Diana !"

"Diana is the best! She is very professional, friendly, calm, and prompt. I truly appreciate her excellent customer service and knowledge about the company. She always makes me feel appreciated and genuinely cares about my experience with State Farm. Thank you so much for being a great person to work with. Because of how to treated me, I decided to keep my policy with State Farm. Way to go, Diana. Keep up the good work!"

"Spoke with Judy, she was friendly, helpful and will take the time to listen. Over the years I've become very jaded with State Farm. Judy is the only reason I stay with this company. Thank you Judy for helping me with all my concerns."

"I would like to thank Diana for all her help. She answered every one of my questions she helped me with my life insurance my business insurance what an amazing person Diana is I appreciate her so much. Look forward to doing business for a lifetime. Thank you so much Catherine Jones."

"Always helpful"

"Customer Service And Product Knowledge Is What Sets This Agency In A Class By Themselves! Ashlee Is A Driving Force Behind The Excellent Service Experienced At This Agency! Thank You Guys For A Job Well Done!🫡"

"Thank You Ashley! You are an absolute asset to Mike Witford’s Team! You and I are an accomplishment, we worked together to make it happen. I appreciate your support. God Bless You!"

"The Mike Whitford Agency has delivered outstanding service to me regarding my Dwelling Renter Policy on a Las Vegas home.

Specifically, Marcela Krajeski and Diana Casey are 5-star professionals regarding: (1) explaining the Policy Form & Language, (2) interpreting State Farm's correspondence language and billing procedures, and (3) prompt, courteous customer service to me."

"Very bad phone etiquette. Pushed me off the phone and wouldn’t answer my questions. Instead of helping me she told me to go online and send an email. I called because I wanted to talk to a human and not get an AI response. Allegedly this was the manager on the phone with me. Absolute terrible customer service! She didn’t even let me ask any questions. She told me she was going into a meeting. WHY EVEN PICK UP THE PHONE?"

"Rebecca and Ashlee were very patient and extended utmost help. I really do appreciate them ☺️"